Plymouth Business School

BSc (Hons) Hospitality Management

Future-proof your career as a leader in the hospitality industry with this vocationally inspired degree. You’ll develop high-quality business skills and expertise in ensuring customer satisfaction, along with the confidence to motivate others and move your ideas into action. Our Hotel School offers students opportunities to network with employers and learn from industry professionals.

Our partners also offer opportunities such as summer experience, placements, part-time jobs and graduate positions. You will benefit from the option of learning and practising a new foreign language such as Spanish, French, German or Mandarin.

It’s not too late to apply for September 2019

If you haven’t applied to the University of Plymouth for September 2019 entry, prior to the UCAS deadline, there may still be vacancies on your chosen course.

It’s not too late to apply

Careers with this subject

Advice from graduate Luke Slater:

"Develop your soft skills whilst you can. It sounds so trivial, but things such as eye contact, confidence, and appearance really are vitally important in a customer facing role. Also, if you're looking for a business development role then you’ll need your research skills. I'm not talking about detailed research methods, but you need to develop a methodical approach to work; research a business, analyse the facts, and use them to build new relationships."  

Read more from Luke in his case study.

Key features

  • Enhance your employability with our Career Investment Programme and a year's paid placement in the UK or abroad. You’ll cultivate professional connections while securing a foothold in the industry, and receive a Certificate of Professional/Industrial Placement.
  • Benefit from the option of learning and practising a new foreign language, such as Spanish, French, German or Mandarin. You’ll be equipped to understand cultural differences and manage front of house operations - a major advantage for many hospitality organisations.
  • Our Hotel School partners (Copthorne Hotel, Rockfish, Dartington Hall Trust, The Headland Hotel, Philema Hospitality Management, Springboard, The Institute of Hospitality, Jurys Inn, The Goring Hotel, and the Thurlestone Hotel) contribute to your learning.

Course details

  • Year 1
  • In your first year, we’ll give you an introduction to hospitality management. You’ll learn how to keep an efficient front office and how to manage facilities. You’ll start to build your customer service management skills and your expertise in business and finance.
    Core modules
    • HTM141 Hospitality Operations

      "This module introduces the nature of tourism, setting an historical context to its development. It explains the nature and development of tourism. It discusses the patterns and characteristics of tourism supply and demand and the influential factors on them. It explores the structure, operation and organisation of the public and voluntary sectors and their activities. "

    • HTM144 Spa and Resort Management

      This module introduces spa and resort management and enables students to develop an understanding of the wellbeing sector and of contemporary spa and resort management. The module addresses the strategic opportunities and issues emerging from the growth of the sector.

    • HTM145 Contemporary Issues in Hospitality

      The purpose of this module is to identify and analyse a number of contemporary issues and the effects, and implications for, the hospitality industry. The protection and management of facilities, resources and people, within the context of tourism and hospitality, will be considered.

    • HTM147 Event Production

      This module provides an introduction to the technical aspects of event production that add value to the event experience. Whilst it is not expected that every event manager will have the technical expertise to deliver every aspect of the event plan it is important that he/she understands the key components and the potential impact they have on the event outcome.

    • HTM150 Special Interest Tourism

      The module examines a range of niche tourism products through the conceptualisation of special interest tourism.

    • HTM151 Introduction to Sustainable Tourism, Hospitality, Events and Cruise Management

      This module introduces students to the sustainable principles and practice of contemporary tourism, hospitality, events and cruise management. Students will gain insight into their dynamic international markets - their scale, size and structure -and an overview of current and future global market trends.

    • HTMP100 Career Investment Programme 1

      The Career Investment Programme is a development scheme designed to enhance students' employability. The stage 1 module provides students with an introduction to the Career Investment Programme, and develops their knowledge and understanding of employability, and the competencies they need to demonstrate when seeking graduate positions. The module encourages engagement in development activities offered by the university, and includes a number of workshops and events designed to develop students' skills and knowledge, with the purpose of filling gaps in their CV's and enhancing their employability.

  • Year 2
  • In your second year you’ll learn how to tackle the basics of food and drink operations, build on your management skills and discover how to develop a hospitality and tourism business. You’ll also have the option of supporting your learning by studying a modern language, such as French, German, Spanish or Mandarin, enabling you to understand cultural differences and manage front of house operations – a major advantage for many hospitality organisations. In addition you'll learn research methods essential for your placement year and final project.
    Core modules
    • HTM232 Food and Drink Management

      This module provides the opportunity to critically evaluate foodservice events. Established foodservice management theory is presented in a series of lectures and then reflected upon in relation to operational environments.

    • HTM233 Contemporary Food Concerns

      This module builds upon the knowledge gained from Level 4 module `Food Safety for the Hospitality Industry¿ and is also underpinned by `contemporary issues¿ related to the hospitality industry - including those affecting consumers, the environment and business. The module uses different methods of investigation for assignment work, through laboratory work, which allows for a good understanding of food, consumer requirements and safe delivery. Lectures, laboratory work, group work and visits provide varied environments for learning the topics of this module.

    • HTM234 Contemporary Business Management for Hospitality Organisations

      This module develops students¿ management skills, and explores the theories, concepts and contemporary issues, relating to the key management functions of HR, marketing, and finance, in the specific context of the hospitality industry.

    • HTM238 Tourism, Hospitality and Events Research Methods

      This module investigates the potential contributions of different disciplines and approaches that help to explain the nature of tourism, hospitality and events management. The module examines the research methods used in investigations that focus on tourism, hospitality and events management as applied academic subjects.

    • HTM249 Hospitality Business Development and Performance

      This module provides the students with knowledge and understanding of issues relating to business development, performance measurement and revenue generation in the tourism and hospitality industry.

    • HTMP202 Career Investment Programme 2

      The Career Investment Programme is a development scheme designed to enhance students' employability. The stage 2 module focuses on providing students with information on the placement year, and equips them with the knowledge and skills necessary for applying for placement and graduate positions. The module also includes a number of workshops and events designed to develop students' skills and knowledge, with the purpose of filling gaps in their CV's and enhancing their employability.

    Optional modules
    • ELC203 English for Academic Purposes

      This module develops students' level of English in order to operate effectively in an academic context at stage two.

    • FREX01 French 1

      This module is designed for beginners in the language, or those whose previous qualification/experience is not equivalent to GCSE grade B. It develops communicative competence at a basic level, enabling students to establish and maintain adequate social relations with speakers of a foreign language, negotiate everyday needs in a foreign country, and communicate using spoken and simple written language in a limited social or work setting.

    • FREX02 French 2

      This module is designed for students whose previous qualification/experience in the language is at least equivalent to GCSE grade B, or as a progression from Basic. It develops communicative competence at an intermediate level, improving students' ability to establish social and working relations with speakers of the language, to understand key aspects of the target culture, and to handle useful routine writing and reading tasks.

    • HTM245 Cruise Operations and Passenger Services

      The module is designed to develop the knowledge and skills acquired in stage one in the context of the cruise industry. Operational aspects of cruising combined with passenger services form the main focus. A programme of lectures, seminars and individual projects will help develop student learning in context.

    • HTM250 Event Planning and Strategy

      This module investigates the strategies for event delivery taking into consideration the internal and external market forces. It outlines the skills, attributes, processes and resources required to run conferences and events. It provides an overview of the event planning sequence, including the setting of objectives, budgeting, organising and marketing the event.

    • SPNX01 Spanish 1

      This module is designed for beginners in the language, or those whose previous qualification/experience is not equivalent to GCSE grade B. It develops communicative competence at a basic level, enabling students to establish and maintain adequate social relations with speakers of a foreign language, negotiate everyday needs in a foreign country, and communicate using spoken and simple written language in a limited social or work setting.

    • SPNX02 Spanish 2

      This module is designed for students whose previous qualification/experience in the language is at least equivalent to GCSE grade B, or as a progression from Basic. It develops communicative competence at an intermediate level, improving students' ability to establish social and working relations with speakers of the language, to understand key aspects of the target culture, and to handle useful routine writing and reading tasks.

  • Optional placement year
  • You’ll have the opportunity to take a paid work placement after your second year and earn yourself a Certificate of Industrial Placement. Boost your confidence and start to climb the industry ladder. You’ll spend a year in a placement honing your skills, gaining invaluable experience and making professional contacts. Major employers such as Cunard, Hilton, Marriott, Jury's Inn, Holiday Inn, and W Hotels have previously offered placements to our students.
    Core modules
    • HTMP300 Work Placement Year

      The placement year consists of an extended period of professional work experience in a relevant business organisation. It extends the student's commercial awareness and knowledge of the business environment, provides an opportunity for personal development, and equips them with the experience and skills necessary to gain suitable employment on graduation.

  • Final year
  • In your final year you’ll investigate what it takes to be a successful hospitality manager, expanding the knowledge and critical skills you’ve gained so far. You’ll develop expertise and confidence in managing service quality, business and finance strategy. You’ll also have the opportunity to shape your own pathway by choosing a specific interest area you feel passionate about, which you’ll investigate in depth as your honours project.
    Core modules
    • HTM314 Honours Project

      The student integrates subject specific knowledge and skills to develop a specialist area of knowledge in depth and - with supervision from a subject specialist - conducts their own research investigation and reports their findings.

    • HTM322 Managing Service Innovation

      An exploration of the many aspects that define service strategies for Hospitality Management. The module has a predominantly student centred approach to investigating and developing the issues that arise from seminar questions and enables options for individual choice and customised orientation.

    • HTM333 Hospitality Dynamics

      In this module you will explore and reflect on current concepts, trends, and issues in the hospitality industry and management. You will learn through lectures and seminars with subject specialists.

    • HTM342 Business Strategy and Consultancy for the Tourism, Hospitality & Events Sectors

      This module focuses on exploring and understanding a range of theoretical approaches to developing strategies for businesses in the tourism, hospitality and events (THE) sectors and applying these principles to a live consultancy project. The learner is provided with the opportunity to gain experience of working with a business in THE industries on a consultancy basis, either in a research or strategic development setting. Learners will engage with a client business to mutually identify a suitable project and develop findings and guidelines to inform a new strategic direction.

    • HTMP301 Career Investment Programme 3

      The Career Investment Programme is a development scheme designed to enhance students' employability. The stage 3 module focuses on providing students with information on graduate options, including further study and graduate management schemes, and equips them with the knowledge and skills necessary for articulating and recording achievement and applying for graduate positions. The module also includes a number of workshops and events designed to develop students' skills and knowledge, with the purpose of filling gaps in their CV's and enhancing their employability.

    Optional modules
    • ELC312 English for Global Communication

      This module is designed to develop students¿ practical ability to communicate effectively in English in international situations, their understanding of intercultural communication and their ability to reflect on and develop their skills in using English.

    • ELC314 International Business Communication

      The module is designed to help students who have English as a second language to develop and refine their ability to communicate effectively in English in the global business environment encompassing different national cultures, business practices and systems. Students will engage in a range of written and oral tasks and assessments which will develop their business communication skills.

    • ELC315 Professional and Academic Communication

      This module is designed to help students to further develop and refine their ability to use English appropriately and effectively in professional and academic contexts at Year 3. They will do this by reviewing their language development by identifying an area of weakness and adopting appropriate strategies to make progress in that area; engaging in a small research project which they will present to the class; writing an essay and practising relevant professional and academic English skills in small class groups. This course requires consistent, steady work throughout the semester.

    • FREX01 French 1

      This module is designed for beginners in the language, or those whose previous qualification/experience is not equivalent to GCSE grade B. It develops communicative competence at a basic level, enabling students to establish and maintain adequate social relations with speakers of a foreign language, negotiate everyday needs in a foreign country, and communicate using spoken and simple written language in a limited social or work setting.

    • FREX02 French 2

      This module is designed for students whose previous qualification/experience in the language is at least equivalent to GCSE grade B, or as a progression from Basic. It develops communicative competence at an intermediate level, improving students' ability to establish social and working relations with speakers of the language, to understand key aspects of the target culture, and to handle useful routine writing and reading tasks.

    • HTM311 Cruise Operations Continuity Planning

      The module considers the complex issues associated to managing change, evaluating risk and ensuring continuity for cruise operations. In order to achieve this, a critical appraisal of contemporary industry issues is undertaken. Thereafter, the module uses individual case study work centred on a cruise operation to enable students to apply their understanding of business continuity planning to a realistic problem.

    • HTM339 Leadership

      "The module allows the student to explore the role of leadership within organisations, including both the practical and theoretical aspects of leadership, and how such concepts can change over time. Through an intensive field trip activity, it enables students to further explore and reflect upon leadership theory and concepts in practice. "

    • HTM341 Current Event Issues

      This module develops learner knowledge on current global issues, concepts, and trends. The aim is to help learners appreciate the complexities of future scenario planning and how to best apply the findings to the events industry through reflection and application to different scenarios

    • SPNX01 Spanish 1

      This module is designed for beginners in the language, or those whose previous qualification/experience is not equivalent to GCSE grade B. It develops communicative competence at a basic level, enabling students to establish and maintain adequate social relations with speakers of a foreign language, negotiate everyday needs in a foreign country, and communicate using spoken and simple written language in a limited social or work setting.

    • SPNX02 Spanish 2

      This module is designed for students whose previous qualification/experience in the language is at least equivalent to GCSE grade B, or as a progression from Basic. It develops communicative competence at an intermediate level, improving students' ability to establish social and working relations with speakers of the language, to understand key aspects of the target culture, and to handle useful routine writing and reading tasks.

Every undergraduate taught course has a detailed programme specification document describing the course aims, the course structure, the teaching and learning methods, the learning outcomes and the rules of assessment.

The following programme specification represents the latest course structure and may be subject to change:

BSc Hospitality Management programme specification 0473

The modules shown for this course are those currently being studied by our students, or are proposed new modules. Please note that programme structures and individual modules are subject to amendment from time to time as part of the University’s curriculum enrichment programme and in line with changes in the University’s policies and requirements.

Entry requirements

UCAS tariff

88 - 96

A level
88-96 points including a minimum of 2 A Levels. This course considers general studies.

International Baccalaureate
24-26 overall to include 4 at in any subject at Higher Level.

18 Unit BTEC National Diploma/QCF Extended Diploma
MMM in any subject.

BTEC National Diploma modules
If you hold a BTEC qualification it is vital that you provide our Admissions team with details of the exact modules you have studied as part of the BTEC. Without this information we may be unable to process your application quickly and you could experience significant delays in the progress of your application to study with us. Please explicitly state the full list of modules within your qualification at the time of application.

All access courses
Pass a named Access to HE Diploma in any subject with at least 33 credits at merit/distinction.

GCSE
All applicants must have GCSE (or equivalent) mathematics and English at grade C or above.

Equivalent qualifications may be considered.

Short of the entry requirements for this course? Don’t worry you may be eligible for a foundation year to prepare you for possible entry onto this course for the following year.

English language requirements

For a full list of all acceptable qualifications please refer to our tariff glossary.

Fees, costs and funding

New Student 2018 2019
Home/EU £9,250 £9,250
International £13,000 £13,400
Part time (Home/EU) To be confirmed To be confirmed
Full time fees shown are per annum. Part time fees shown are per a number of credits. Please note that fees are reviewed on an annual basis. Fees and the conditions that apply to them shown in the prospectus are correct at the time of going to print. Fees shown on the web are the most up to date but are still subject to change in exceptional circumstances.

Undergraduate scholarships for international students

To reward outstanding achievement the University of Plymouth offers scholarship schemes to help towards funding your studies.

Find out whether you are eligible and how you can apply

How to apply

All applications for undergraduate courses are made through UCAS (Universities and Colleges Admissions Service). 

UCAS will ask for the information contained in the box at the top of this course page including the UCAS course code and the institution code. 

To apply for this course and for more information about submitting an application including application deadline dates, please visit the UCAS website.

Support is also available to overseas students applying to the University from our International Office via our how to apply webpage or email international-admissions@plymouth.ac.uk.

Optional placement year

You have the option of spending your third year in an industrial placement.

The placement year consists of an extended period of professional work experience in a relevant business organisation. It extends your commercial awareness and knowledge of the business environment, provides an opportunity for personal development, and equips you with the experience and skills necessary to gain suitable employment on graduation. We have excellent links with a large number of placement providers, and many of these have worked with our students for a number of years. 

Find out more about placement options


Hotel School

The University of Plymouth Hotel School is dedicated to providing you - tomorrow’s hospitality graduates - with a stimulating and engaging learning experience in co-operation with a series of industry partners

Our network of high profile industry partnerships will open doors for you, giving you opportunities to gain commercial experience while you study.

Find out more about the Hotel School

Find out why Xin chose the University of Plymouth

The course offered great teaching and learning outcomes, I was very satisfied with the teaching on my course, and I believe the knowledge I have received will help me enormously when I enter the industry.

Tourism and hospitality students celebrate teaching stars

Each year UPSU holds the prestigious SSTAR (student staff teaching and representation) Awards. These awards recognise the many excellent university staff members and dedicated students we have here at Plymouth.

In 2018 a number of staff from within the Department of Tourism and Hospitality received nominations.

Discover what students had to say about our teaching staff

What do our graduates say?

David Lane – BSc (Hons) Hospitality Management graduate

Get as much experience as you can whilst you are studying as this will really help in the early stages of your career. I did my placement at Gleneagles Hotel in Scotland and would strongly recommend that everyone does a placement.

Read more about David and his career path since graduating

Mandy Aggett – Programme Lead

Mandy Aggett is the Programme Lead for Undergraduate Hospitality Management courses, and the Placements Manager for The Department of Tourism and Hospitality. She is also Co-Director of the University of Plymouth Hotel School. Mandy teaches a number of modules including Facilities and Resource Management; Business Development and Revenue Management, and Managing Service Innovation.

Learn more about Mandy's research interests

Career Investment Programme

The Career Investment Programme is a development scheme designed to enhance your employability.  You'll undertake modules in each stage of the course:

Stage 1: includes a number of workshops and events designed to develop your skills and knowledge, with the purpose of filling gaps in your CV’s and enhancing your employability.

Stage 2: focuses on providing you with information on the placement year, equipping you with the knowledge and skills necessary for applying for placement and graduate positions

Stage 3: focuses on providing you with information on graduate options.

Faculty of Business Potential High Achievers Scheme

We recognise that our students are the future business leaders of the world. We know that our applicants will thrive in this environment, and we want to ensure our best applicants believe in this.

We will be contacting applicants who are not only on course to achieve top marks but who have an outstanding personal statement. 

As recognition of the potential we think an applicant has we will then change their offer to unconditional. Your place at the University of Plymouth will then be confirmed and you can go ahead and make arrangements for your accommodation and move to Plymouth in September.

Find out all the details

International study pathways with the University of Plymouth International College

The University of Plymouth International College (UPIC) offer university foundation, first year degree and pre-masters pathways to a range of undergraduate and postgraduate degrees within the Faculty of Business. With 96% of all students progressing on to their chosen University of Plymouth degree, the UPIC pathways are an excellent alternative entry point for international students.

Find out more about your study opportunities with UPIC

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