- Year 1
In your first year we give you an introduction to hospitality management. You will learn how to keep an efficient front office and how to manage facilities. You start to build your customer service management skills and and your knowledge of the industry. You will learn a new language or improve on an existing one, such as Spanish, French, German or Mandarin, and you will develop an understanding of culture and society in relation to your chosen language.
- Year 2
In your second year you will build on your management skills and learn about business development.
You will become familiar with systems that support effective food and drink operations and facilities and further develop your language skills and learn more about cultural issues. You'll also learn research methods essential for your placement year and final project.
- Optional placement year
You have the opportunity to take a paid work placement after your second year and earn yourself a Certificate of Industrial Placement. Boost your confidence and start to climb the industry ladder. Spend a year in placement honing your skills, gaining invaluable experience and making professional contacts. Major employers such as Hilton, Marriott, Jury's inn, Holiday Inn and W Hotels have previously offered placements to our students. You may choose to work in the UK or overseas.
- Final year
In your final year you'll investigate what it takes to be a successful hospitality manager, expanding the knowledge and critical skills you've gained so far. You will develop expertise and confidence in managing service quality and innovation, business and finance strategy. You also have the opportunity to shape your own pathway by choosing a specific interest area you feel passionate about, which you'll investigate in depth as your honours project and you'll continue to develop your language skills.
Every undergraduate taught course has a detailed programme specification document describing the course aims, the course structure, the teaching and learning methods, the learning outcomes and the rules of assessment.
The following programme specification represents the latest course structure and may be subject to change:
The modules shown for this course are those currently being studied by our students, or are proposed new modules. Please note that programme structures and individual modules are subject to amendment from time to time as part of the University’s curriculum enrichment programme and in line with changes in the University’s policies and requirements.