The Hartsook Centre for Sustainable Philanthropy team

Meet the team at the Hartsook Centre for Sustainable Philanthropy

Professor Jen Shang, Research Director

Jen is a Philanthropic Psychologist and Director of Research at the University of Plymouth Hartsook Centre for Sustainable Philanthropy at Plymouth Business School and at the Lilly Family School of Philanthropy at Indiana University.

Jen's personal profile

Ian MacQuillin, Director of Rogare

Ian manages Rogare, the fundraising think tank at the University of Plymouth Hartsook Centre for Sustainable Philanthropy.

Ian's personal profile 

Sophie (Dejie) Kong, Lab Manager

Sophie (Dejie) Kong is a PhD student and the lab manager of Plymouth Charity Lab at Plymouth University’s Hartsook Centre for Sustainable Philanthropy. She currently studies how people feel in the journey of supporting charities and how they can feel better, by exploring the concept of ‘intimacy’ in fundraising context.

Dr Claire Routley, Research Fellow

Dr Claire Routley has worked in fundraising for 14 years for charities including Bible Society, Age UK, WRVS and a local hospice. In 2015, she joined the faculty at the Hartsook Centre for Sustainable Philanthropy as a research fellow. Her research to date has focused on why people choose to leave legacies to charity and particularly the role of symbolic immortality in giving. She is also a tutor for the Institute of Fundraising’s qualification courses and a consultant specialising in legacy and in memory fundraising.

Kathryn Carpenter, Research Fellow

Kathryn completed her undergraduate and postgraduate education in the School of Psychology at the University of Exeter. Using neuroimaging and brain stimulation techniques, Kathryn’s PhD examined the neurobiological pathways underlying category learning. She argued that methodological artefacts and non-essential differences between experimental conditions in the present literature could account for many published findings. Kathryn enjoys teaching and working with students, having taught a variety of classes during her PhD. This research fellow position is Kathryn’s first postdoctoral role, and her research interests currently include improving donor retention and donors’ experiences, but she is excited to immerse herself in all aspects of the research field of Philanthropic Psychology. 

Emma Bryant, Client Liaison Officer

Emma has been working at Plymouth University since 2009 in a variety of roles including events, social media, stakeholder engagement and business development. She has a degree in Public Relations and worked in Marketing prior to joining the University. Emma has a strong interest in the voluntary sector generally, running her own social enterprise outside of work. She is currently studying for the Institute of Fundraising's Certificate in Fundraising. 

Harriet Day, Projects Administrator

Harriet's degree and previous work experience have been in law, but she is now undertaking a fresh challenge and the opportunity to engage in cutting edge research within the non-profit arena. Harriet has experience in leading projects within a team to tight deadlines and really enjoys working collaboratively with others. 

The Hartsook Centre team

  • Director of Research

    Professor Jen Shang

    Director of Research
  • Research Fellow

    Dr Claire Routley

    Research Fellow
  • Director of Rogare

    Ian MacQuillin

    Director of Rogare
  • Lab Manager, Plymouth Charity Lab

    Sophie (Dejie) Kong

    Lab Manager, Plymouth Charity Lab
  • Research Fellow

    Kathryn Carpenter

    Research Fellow
  • Client Liaison Officer

    Emma Bryant

    Client Liaison Officer
  • Projects Administrator

    Harriet Day

    Projects Administrator

PhD Candidates

  • Jessica Burgess
  • Lucy Lowthian
  • Sophie (Dejie) Kong
  • Ian MacQuillin
  • George Shelton
  • Malene Fregil
  • Christine Littlefield 
  • Deanna Nelson