- Room 334, Cookworthy Building, Drake Circus, Plymouth, PL4 8AA
- +44 1752 585684
- richard.parkman@plymouth.ac.uk
Profiles
Dr Richard Parkman
Associate Head of School - International
Plymouth Business School (Faculty of Arts, Humanities and Business)
Dr Richard Parkman can be contacted through arrangement with our Press Office, to speak to the media on these areas of expertise.
- Organisational leadership
- Team development
- Events management
- Cruise ship global operations
- Cruise ship industry
- Cruise ship employee working conditions
Email publicrelations@plymouth.ac.uk to enquire.
Biography
Biography
Associate Professor in Transnational Education and Management
Associate Head International Plymouth Business School
Qualifications
Ph.D. Title: How Power and Control Drive Behaviour & Identity Modification Among Cruise Ship Workers: A Qualitative Study
MSc. Tourism and Hospitality Management
PGCE. Post Compulsory Education Teaching
PG.Cert. Philosophy of Research Methodology
BSc. (Hons) Hospitality Management
HCIMA Professional Certificate
BTEC HND Hotel, Catering and Institutional Management
Wine & Spirits Education Trust Advanced Certificate
Professional membership
Fellow Institute of Hospitality (FIH)
Roles on external bodies
External Reviewer - Commission for Academic Accreditations (CAA), Ministry of Education, United Arab Emirates.
Teaching
Teaching
Teaching interests
My teaching interests are as follows:
Leadership and Organisation Behaviours
Emotion Labor in the Work Place
Work Place Identity
Cruise Operations Management
Passenger Services and Cruise Operations
Staff serving as external examiners
Currently External Examiner for
External Reviewer (ERT) Commission for Academic Accreditation (CAA), Ministry of Education, Abu Dhabi, UAE.
Queen Margaret University, Edinburgh - East Asia Insititute of Management Singapore.
Solent University, Southampton
London Metropolitan University - E-Soft Metro Campus, Sri Lanka
London Metropolitan University - E-Soft Metro Campus, Sri Lanka
Newcastle College Group
Research
Research
Research interests
Research areas of interest are : -
Organisational behaviours for the cruise industry
The role of emotion control for service industry employees
The impact of emotion on identity in the work place
Other research
Ph.D.
Title: How Power and Control Drive Behaviour & Identity Modification Among Cruise Ship Workers: A Qualitative Study
Publications
Publications
Books
Gibson, P. and Parkman, R. (2019), Cruise Operations Management: A hospitality perspective (3rdEd.). London: Routledge
Scholarly Editions
Ph.D.
Title: How Power and Control Drive Behaviour & Identity Modification Among Cruise Ship Workers: A Qualitative Study
Conference Papers
Parkman, R., (2009) Cost of Quality in Event Management, EuroCHRIE Helsinki.
Butts, S and Parkman R., (2009) Motivational interviewing: A new approach to personal development planning. 4th International Scientific Conference Rhodes Greece.
Parkman. R., (2011) Follow the leader – Cruise Ship Hotel Managers in action, 4th International Cruise conference Leeuwarden Holland.
Parkman. R., (2019), The Policy Landscape for Transnational Education – The benefits and challenges for TNE faced by UK HEIs University of Plymouth case study. HKU SPACE International Conference, Hong Kong.
Parkman. R., (2019) aMAZEing people! The Complex Circumstances Impacting a Cruise Ship Workers Behaviours On-board. Global Cruise Summit Manila
Personal
Personal
Reports & invited lectures
Cruise Connect Global Summit 2019 Manila, Philippines
'Complex Circumstances Impacting the Behavioural Performance of Cruise Workers'
Additional information
I am the approved program provider (APP) to deliver Wine and Spirit Education Trust (WSET) approved qualifications up to level 2 (NQF) which are Internationally recognised qualifications.