If you are a home student and have applied for a student loan we need to inform the Student Loans Company (SLC) that you have completed enrolment and are in attendance before they release the autumn term loan to your bank account via the BACS payment system.
Where possible the process of confirming your enrolment to the SLC is completed automatically as part of online enrolment.
Please note that non-UCAS applicants and PGCE students will need to be manually confirmed.
When: Monday to Friday, 09:30 to 16:00, Monday 11 September 2017 onwards.
Venue: Student Funding Unit, 4th Floor, Nancy Astor Building
When you complete online enrolment, provided we have all the required information, an automated message will be sent to the SLC informing them you have completed enrolment.
You will be notified if this was successful in the email you receive when you complete online enrolment. This means you do not need to have your payment advice letter scanned on campus.
Please note that the automatic confirmation will fail if you have not been able to input your SLC Student Support Number in section six of online enrolment. Your Student Support Number (SSN) is recorded underneath the barcode on your University Payment Advice form issued by Student Finance.
If the SLC enrolment confirmation process is not completed as part of online enrolment, there is a self-service option available to you on the student portal https://student.plymouth.ac.uk.
Select the personal details option from the MyEdesk menu. After completing the e@dmin authentication page, select ‘confirm your University attendance to the Student Loans Company’. You will need to provide your SLC SSN.
You will be advised whether or not the confirmation was successful. If it was unsuccessful the reason may be because the University has not yet received your details from the SLC. You may be able to try again after a day or two.
If having tried both of these options and you are still having trouble, please attend one of our loan scanning sessions running from 9am – 4pm from Monday 18 September - Friday 29 September in the Student Funding Unit on the 4th floor of the Nancy Astor Building. Scanning will also be available from 4 October from 9.30am – 4pm in Student Funding Unit situated on the 4th floor of the Nancy Astor Building.
You will need to bring your payment advice from the Student Loans Company so that we can scan the details onto the SLC database. The payment advice is page five of the financial assessment letter sent to you by the Student Loans Company. The barcode on the top of this document is the one we will scan.
Please note that the scan will fail if you have not completed online enrolment.
Please note that student loans will only be released by the SLC after the official start of term which for standard programmes is 25 September 2017. Loans normally take three to five working days to reach your bank account.
This could take longer if the SLC have not completed your loan assessment.
If there are any problems with late or non-payments, you must contact the Student Finance Helplines on the numbers below
Student Finance England: 0300 100 0607
Student Finance Wales: 0300 200 4050
Student Finance Northern Ireland: 0300 100 0611
The Student Awards Agency for Scotland: 0300 555 0505
Please note that EU and overseas students cannot apply for a student maintenance loan.
EU Students with tuition fee loans do not have to have their forms scanned or attend scanning sessions.