Learning support, health and wellbeing

A Christmas message from The Student Services Team

We hope that you have a wonderful and restful holiday. We know that as well as being a lot of fun, Christmas can sometimes feel challenging and stressful. Some of you may be far from your family, some of you may be thinking of people you have lost and for others, Christmas can be a lonely time.

We want you to know that you are not alone in feeling alone, stressed or sad and that there is support for you.

  • If you are feeling stressed, why not call our confidential, independent, 24/7 Anytime Advice and Mental Health Helpline on 0800 042 0134. They offer in-the-moment emotional and counselling support and would be very glad to talk to you about anything. This service is available 365 days of the year. 

Are you in Plymouth over Christmas?

  • The Multi-Faith Chaplaincy is open to those of all faiths, including those with none. It will be open 12:00 - 14:00, from Monday 17 December to Friday 21 December and from Wednesday 2 January to Friday 4 January. The Chaplains can be contacted out of hours throughout the Christmas period through University Security and would be happy to talk to you.

  • Security will be available if there are any emergencies on the Drake Circus Campus. They are located in PSQ and can be contacted on 01752 588400.
  • Students staying in Residence Life managed accommodation will be receiving details about holiday arrangements separately.

Here are a few wellbeing tips to get the most from the holidays.

  • Talk to people, make contact with others. Remember that the library is open over the holidays and is a welcoming space.
  • Exercise, a brisk walk can do wonders for helping you to feel more positive and can clear your mind if you are feeling stressed. 
  • Watch what you eat, it’s tempting to indulge but make sure that you are eating some healthy food (fruit and vegetables) as well.
Student Wellbeing Services close on 21 December 2018 and reopen on Wednesday 2 January 2019. Do get in touch with us if you’d like to book an appointment in the new year.

We wish you all a restful holiday and every good wish for 2019.

Learning Gateway opening times and contact details

You will find the Learning Gateway in the Wellbeing Centre – your one-stop-shop for the following services covered on this page.

Opening times:

  • Monday - Friday, 8:30–17:00 (Wednesday open 10:00, Friday close 16:30)
The Learning Gateway will be closed from 16:30 on Friday 21 December 2018 and will reopen on Wednesday 2 January 2019 at 08:30.

If you are feeling stressed, why not call our confidential, independent, 24/7 Anytime Advice and Mental Health Helpline on 0800 042 0134. They offer in-the-moment emotional and counselling support and would be very glad to talk to you about anything. This service is available 365 days of the year.

Email: lsw@plymouth.ac.uk  Phone: +44 1752 587676 

Address: Learning Gateway, ground floor of the Wellbeing Centre, Endsleigh Place, Plymouth, PL4 8AA

Anytime Advice and Mental Health Helpline

  • Available 24 hours a day, 7 days a week, 365 days a year
  • In-the-moment emotional and counselling support
  • Accessible by phone, email and via LiveCONNECTSM instant messaging
  • Information and advice on a range of studying, work, family and personal issues
  • Confidential
  • Completely independent from the university.
Freephone: 0800 042 0134
iConnectYou App (from iTunes or Google Play. Passcode 34800).

Immediate help options

Do you need to speak with someone urgently because you're concerned about your own or someone else’s immediate wellbeing or safety?

We've listed options available to you as a student or member of staff, including 24/7 services and support in times of crisis.

Immediate help options

SHINE – Self Help Inspiring E-Resources

SHINE is created by students, counsellors and researchers. Watch, read, listen, find apps and useful links to the best online resources and information about mental health and well-being.

SHINE at Plymouth categorises student friendly content on mental health and well-being.

View SHINE resources

Workshops, personal development sessions and events

Exciting workshops taking place each semester - some you don’t even have to book just turn up

These include dyslexia friendly support sessions, laptop security marking, sexual offences support and advice, and personal development sessions.

Find out more information about our upcoming events

Are you registered with a doctor?

Find out all you need know about the MMR and MenACWY vaccines for fresher students. To have your vaccine when you arrive in Plymouth you must register with a local GP.

The University has an independent on campus GP surgery at the Wellbeing Centre, Endsleigh Place above Boots the Chemist. You can register by attending the surgery or by applying online.

Find out more about the University Wellbeing Centre

Meet our administrative team