Wellbeing help
Do you need to speak with someone urgently because you're concerned about your own or someone else’s immediate wellbeing or safety?
If there is an immediate emergency requiring ambulance, police or fire services, dial 999.
There is a University mental health advisor on duty Monday – Thursday 9:00–17:00 and Friday 9:00–16:30. You can contact them by calling 01752 587676.
What to do if you are feeling actively suicidal when usual services may be closed:
If you are about to harm yourself or have already done so, phone 999 or immediately go to the Emergency Department at your local hospital.
You can also contact campus security 24 hours a day, 7 days a week: +44 1752 588400 / security@plymouth.ac.uk
If you have no immediate plans to harm yourself, the below services may be helpful:
- First response – 24/7 urgent mental health support for adults living in Plymouth 0800 923 9323.
- NHS 111 – National Health Service non-emergency number.
- Samaritans – free supportive phone line 116 123.
- Togetherall – free 24/7 online peer to peer support.
- SHOUT – free crisis text service – text SHOUT to 85258.
- Head Space – free out of hours local peer to peer support for those approaching mental health crisis.
Sexual violence
If you have been recently subjected to sexual assault or violence, or are unsure if you have been, there is immediate help and support available for you. You do not have to report to the police to get support.
- Sexual Assault Referral Centre (SARC) – Self refer for medical, practical and emotional care and advice with specially trained NHS doctors, nurses and support workers.
- Police – Call 999 if you want to report a recent assault or if you're in immediate danger.
- Student Wellbeing Services – We will be guided by you, are here to support and explain available options to you.
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Speak Up – The University’s online reporting tool for reporting incidents of hate, harm or abuse, including sexual assault, or if you wish to make a complaint about another student/staff member. -
University Sexual Violence and Misconduct (SVM) Policy – Outlines support and options available if you have experienced any form of SVM.
Domestic abuse support
- Plymouth domestic abuse service – Call 0800 458 2558 or online self referral available on the website.
- Refuge – Freephone 24-hour National Domestic Abuse Helpline 0808 2000 247.
When to contact security?
Security are available on campus 24/7.
- If you are seriously concerned about your own safety or the safety of another student.
- If you have called the emergency services as security will guide them to the correct building.
- If a serious incident has occurred on campus of in University halls and you need immediate support.
- If you or someone you know has a mental health crisis out of hours.
If it's not an emergency but you still need support
- Call your GP
- Call 111 for non-emergency medical support or visit NHS 111 online.
- Call 101 for non-emergency police support or complete the online 101 form.
- Victim Support 24/7 support line 0808 1689 111 for anyone affected by crime.
- Use Togetherall for peer to peer support and courses.
- Call (0808 189 5260) or text ('STUDENT' to 85258) Student space for student specific support.
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Speak Up – to report an incident of hate, harm or abuse to the University’sStudent Conduct team. -
Contact our Student Wellbeing Services -
Contact our Student Services Hub
Financial support
Free, confidential and independent advice from UPSU
The Student Union Advice Team is open between 10am–4pm, Monday-Friday and can provide free, impartial advice on a range of issues, including:
- Finance/money
- Accommodation/housing
- Wellbeing
- Academic queries
- Progression and assessment
- Appeals and complaints
- Conduct, and more
Conflict between Israel and Hamas – support for our community
Our thoughts are with everyone affected by the ongoing situation in the Middle East, especially those with family or friends in Israel or Gaza. We understand that many of our University community will be concerned so encourage them to access our wellbeing support. We have contacted students with known links to the region to offer individual support and remind them of the help available to them.
Speak Up
Report abuse, harm or hate
You can make a complaint using the University’s 'Speak Up' tool or you can email studentconduct@plymouth.ac.uk.
Togetherall
Togetherall is a safe, online, peer-to-peer community where people support each other anonymously to improve mental health and wellbeing. Togetherall is designed to help you take control of your mental health and start to feel better. You will have access to a 24/7 online community and professional support from trained counsellors. Togetherall provides a safe space online to get things off your chest, explore your feelings, get creative and learn how to self-manage your mental health and wellbeing.
Togetherall is free and totally anonymous, so no one will know you’ve chosen to use it unless you tell them!
Student Wellbeing Services – Plymouth campus
Student Hub, Charles Seale-Hayne Library, University of Plymouth, Drake Circus, Plymouth, PL4 8AA
Opening times: Monday–Friday, 8:30–17:00 (Wednesday open 10:00, Friday close 16:30)
