Free course: Getting the Best from Your Staff

Do you own or manage a small but growing business? Have you recently taken on new staff and want to make sure they work to meet your standards? This FREE training course for small business owners and managers based in Somerset will help you to lead, manage and coach your staff effectively.

  • Taking on more staff can be a great sign of business success but how can you make sure your new employees will show the same quality your business was known for when it was just a small start-up?

  • How can you ensure that your staff are confident to take responsibility and get on with the job, leaving you with the time to get on with yours?

This course will help you address these questions by giving you the key tools and techniques needed to lead, manage and coach your staff. The course will be particularly useful for managers and owners of small but growing businesses, as well as people new to leading and managing a team or department.

The course is being delivered by tutors from the University of Plymouth, with private sector business experience, in partnership with the Federation of Small Businesses. It is being delivered for free with funding from the European Social Fund as part of the Hidden Talent project.

Outline of course

17:45 Registration (tea & coffee and biscuits available)
18:00 Managing New Teams

  • Leading new and different types of staff
  • Coaching and mentoring
  • Motivation, goal setting, and performance management

19:30 Break and refreshments
19:45 Managing Growing Teams

  • Developing staff to take on more responsibility
  • Managing multiple teams
  • Developing and managing team leaders

21:00 Close

Parking - free on site

  • Yeovil Innovation Centre, BA22 8RN

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Important information:

Due to the nature of the funding delegates are required to bring ID as proof of age and right to work in the UK. A passport is the best form of ID as it covers both proof of age and right to work in the UK. If you are unable to bring your passport please contact Hayley Hill, ESF Project Administrator on hayley.hill@plymouth.ac.uk for assistance. (Please note that we do not need to make or keep any copies of your passport or other identification).

For general event information, please contact Gioia Grobler by email: gioia.grobler@fsb.org.uk.

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Today's events

Strategic Employer Engagement and Hidden Talent

The Strategic Employer Engagement (SEE) and Hidden Talent projects provide opportunities to unlock unrealised potential through improving access to higher education for businesses and individuals across Devon and Somerset.

Supported by the European Social Fund, the projects bring together educational partners across the region to deliver outreach, engagement and skills development activities to promote and encourage participation in higher-level skills, regardless of ability or education level.

Event photography and video
Please be aware that some of the University of Plymouth's public events may be attended by University photographers and videographers, for capturing content to be used in University online and offline marketing and promotional materials, for example webpages, brochures or leaflets. If for whatever reason, you or a member of your group, do not wish to be photographed, please make yourself known to staff working at the event on arrival or to the photographer.