Module content and learning outcomes
Professional and Generic Skills programme module content and learning outcomes for 2015 - 2016

Module 1 – Patient safety, quality systems and personal responsibilities (one day)
Module 2 – Communications, partnership and teamwork: teaching and learning (one day)
Module aims:
In this module, participants will gain up-to-the minute insight into teaching and learning techniques, including styles of learning, assessment methods, how to give effective feedback, different educational systems in the NHS and an understanding of how to deploy coaching and mentoring techniques in teaching.
Learning outcomes:
Module 3 – Communications, partnership and teamwork: communications (one day)
Communications skills are core to any healthcare professional’s concept of good practice. This module will enhance and deepen the clinical understanding of how to communicate with colleagues and patients, and takes a contextual view of communication across a range of complex environments.
Module aims:
To enhance understanding of what constitutes excellent communication skills in a variety of settings.
Learning outcomes:
At the end of the module the learner will be expected to be able to:
Module 4 – Maintaining trust; medical ethics, and medicine and the law (one day)
Module aims:
This module will give participants an overview of the essential components of medical ethics and law; the impact on professional relationships with patients and the range of expected responses to inquiries into clinical care and behaviours.
Learning outcomes:
At the end of the module the learner will be expected to be able to:
Core components presented in this day include: overview of principles of bioethics and their application for complex clinical decisions; human factors, communication and behaviour, impact on complaints and role as a driver for improvement. Components will also include professional sanctions and rules for probity; update on recent domestic and EU legislative and common law changes for informed consent, capacity assessment and the role of advocates for patient decisions and confidentiality. The module will also address preparation for giving evidence and features of a good report.
Module 5 – Management and leadership: NHS structures and funding (one day)
This module will be delivered in the classroom but will utilise case study and practical application, ensuring that the learning is highly contextualised and real for participants.
Module aims:
This module will introduce participants to the complexity of the NHS and its associated organisations (including social care, local authorities, voluntary and private sectors). It will cover key issues such as: how the NHS is structured, what needs to be understood by the commissioning/providing relationship and what the effect of the Five-Year Forward View on the new Government’s approach to health policy will be. It will provide a ‘technical’ foundation for module 6 (but is stand-alone), where leadership skills will be explored in the context of structural management factors.
Learning outcomes:
At the end of the module the learner will be expected to be able to:
Module 6 – Management and leadership: personal skills (two days)
This module will be delivered in the classroom over two days. It will offer a range of leadership skills and development to support enhanced leadership understanding and practice.
Module aims:
Many clinicians have had exposure to the essential principles of management and leadership, so we intend to take a highly innovative approach to this module. This module will cover personal leadership behaviours, styles and competencies, and will map these closely to the new NHS Leadership Framework. It will incorporate personal and team motivation, and how to manage change. Included in this approach will be some personal strategies for resilience and influence for participants.
It will utilise case study and practical application, ensuring that the learning is highly contextualised and real for participants. For example – we have used (in previous deliveries), fictionalised NHS Trust and CCG case studies, utilising financial and operational pressure scenarios and posing a range of relationship-based problems for participants to solve ‘in role’.
Learning outcomes:
At the end of the module the learner will be expected to be able to: